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ONE CALL DOES IT ALL... CUSTOMIZED BUSINESS SOLUTIONS

PRO*ACT’s Client Services Team is dedicated to partnering with our customer's to implement customized business solutions. Client Services works directly with customer’s management team to develop a complete perishable category program, resulting in operating efficiencies and improved bottom line and protection of the integrity of a customer’s brand. Client Services offers a one-call solution for communication of program information in a timely and accurate manner to ensure compliance from the customer to all PRO*ACT distributors

PRO*ACT’s Client Services Team has expertise developing business solutions for customers in all segments of the foodservice industry, including:

  • National, Regional and Local Restaurant Operators
    • Fine Dining
    • Casual Dining
    • Fast Casual
  • Hospitality and Lodging
  • Contract Management Organizations
  • Educational Institutions
  • Healthcare Organizations
  • Business & Industry
  • Recreation Facilities

PRO*ACT eServices offers an evolving customer oriented suite of solutions through its web based platform. Customers are able to access a comprehensive set of reporting tools and connect stores to their local servicing distributor for order management. Components of eServices include web based order entry, B2B integration and reporting of sales, service levels, and contract price performance.

PRO*ACT Program value proposition solutions include annual contracts, regional price consistency and validation, custom product specification guides, distribution support (new items, menu roll-out programs, new opening incentives…), item analysis, market updates, regional training seminars and sponsorships at customer national events.